Jackie Herring and Claire Smith, who work together as funeral arrangers at Co-op Funeralcare Bexhill-on-Sea, have more than 30 years of experience supporting families during some of life’s most difficult moments.
Ms Herring, 60, began her career in funeral care 19 years ago after the death of her older sister, Susan.
Jackie Herring and Claire Smith, funeral arrangers at Co-op Funeralcare Bexhill-on-Sea. (Image: Co-op)
Ms Herring said: “I remember feeling a deep emotional connection to the care Sue received and left with an interest in the role that funeralcare plays.
“I knew then that I wanted to work in a sector which supports people during that part of their journey.”
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She spent 18 years at the Sidley branch before moving to Bexhill-on-Sea, where she now works alongside her sister.
Ms Smith, 52, joined the profession 15 years ago after her husband, Paul, died from kidney cancer.
Ms Herring encouraged her to apply for a vacancy at the Bexhill-on-Sea branch.
Ms Smith said: “After losing my husband, I needed a job that felt meaningful.
“Jackie suggested funeralcare, and although it wasn’t something I’d considered before, it felt like the right fit.
“I’m so glad I took that step.”
The sisters say their close bond and shared values make working together both natural and rewarding.
Ms Herring said: “We understand each other completely.
“That really helps when you’re supporting families during such an emotional time.”
Ms Smith said: “It’s not always easy, but we’re always on the same page.
“We both care deeply about making sure relatives feel supported and listened to.”
Both women hope to encourage others to consider a career in funeralcare, especially younger people who might not see it as an obvious path.
Ms Smith said: “No matter what kind of job you’re doing now, don’t let it hold you back.
“If you have empathy, a love of people and a little curiosity, this can be a very rewarding career.”
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