Deliveroo, Uber Eats and Just Eat riders will refuse to accept orders for hours this Valentine’s Day evening in protest over delivery fees for riders.
A previous protest in Brighton on February 2 saw dozens of riders roaming the streets honking their horns to raise awareness of the issue. The strike caused chaos to takeaway deliveries.
Riders visited McDonald’s sites across the city that evening in protest against Just Eat, Deliveroo and Uber Eats.
The convoy of riders was trailed by police officers as they made their way from Brighton Marina to Western Road and London Road.
Riders will walk out again today between 5pm and 10pm, calling for better fees per delivery.
Delivery Job UK, the group organising the strike, sent an open letter to the delivery companies claiming the sector “neglects both riders and our restaurant partners who unwillingly become associated” with the low pay issue.
The letter said: “For four years our wages have remained unchanged despite the rising tide of living costs.
“Our dedication has been steadfast yet the imbalance in our earnings continues. This Valentine’s Day our strike is a statement for equity and dialogue.”
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Valentine’s Day is one of the busiest days for the hospitality sector. More than a quarter of households planned to order takeaway to celebrate in 2023 according to Restaurant Dive.
A Just Eat spokeswoman said the company “takes the concerns of all couriers on the Just Eat network extremely seriously” but said Just Eat workers earn “significantly over the national living wage for the time they are on order”.
A Deliveroo spokeswoman said: “We value dialogue with riders, which is why we have a voluntary partnership agreement with a trade union, which includes annual discussions on pay. We are pleased to also be able to offer riders free insurance, sickness cover, financial support when riders become new parents and a range of training opportunities.”
An Uber Eats spokeswoman said: “We offer a flexible way for couriers to earn by using the app when and where they choose. We know that the vast majority of couriers are satisfied with their experience on the app, and we regularly engage with couriers to look at how we can improve their experience.”
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