On Wednesday, the rail operator launched the “Tap&Pay” app, which allows customers to travel without paying for tickets in advance.
The new system works similarly to the Tube network in London – customers would simply “tap on” at the station they depart from and “tap off” at their destination with a single-use barcode which logs their location.
🤳 ScotRail is transforming the way its customers travel with the launch of a new pay-as-you-go ticketing app.
🚉 Available for travel initially in the Strathclyde area and routes between Strathclyde and Edinburgh, the new Tap&Pay app allows customers to experience the… pic.twitter.com/LfI05ZQlOz
— ScotRail (@ScotRail) January 29, 2025
At the end of the journey, the app will automatically calculate and charge the best available fare based on the journey made and time of travel.
Those who make multiple trips on the same route over a week will never pay more than the cost of a weekly season ticket.
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The app will also take into account any railcard discounts – although customers have to add their details before travelling.
So far, the app is available across the Strathclyde area and routes between Strathclyde and Edinburgh.
You can see the routes where the app can be used below or by clicking HERE.
Commenting, Claire Dickie, ScotRail commercial director, said: “ScotRail is committed to improving the travel experience for our customers, and the launch of our new Tap&Pay app will make rail travel even more convenient for customers across large parts of the central belt.
“The Tap&Pay system provides a smarter, more convenient way to travel, ensuring customers have a seamless travel experience and receive the best value fare for their journeys.
“We are excited to offer more customers the chance to travel without the need to pre-purchase tickets in this next phase of the trial.”
